Common Kenwei Multihead Weigher Component Issues & Solution
Discover Kenwei's solutions to multihead weigher component problems. Learn about common issues, expert troubleshooting tips, and how Kenwei ensures optimal performance for your multihead weigher systems. Boost reliability and efficiency with Kenwei’s expertise.
At Kenwei, we are committed to helping customers overcome technical challenges related to combination scale components. Below is a comprehensive Q&A guide addressing the most common component-related issues in multihead weighers, ensuring smooth installation, accurate performance, and long-term reliability.
Q1: The motherboard has many plug sockets. Will I make mistakes during installation?
Answer: No. Each socket and plug on our motherboard is coded for precise matching. Only the correct plug can fit into its corresponding socket, making incorrect installation nearly impossible. Additionally, every plug is clearly marked to help you install quickly and accurately.
Q2: Can A/D converter modules be interchanged?
Answer: Yes, but with caution. While the modules look similar, each has a unique identification number. When replacing a module, match the new module with the original number to avoid communication failures. For detailed guidance, refer to the Maintenance Manual.
Q3: Are the sensors universal across all models?
Answer: Sensors of the same specification are interchangeable. For example:
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1.6L and 2.5L hoppers use 5Kg sensors
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5L hoppers use 15Kg sensors
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Material detection systems use 40Kg sensors
Q4: Why is the vibration performance of your linear vibrator so efficient?
Answer: At Kenwei, we prioritize customer satisfaction and precision engineering. Our Vibration Principle Research Group studied top industry designs and combined them with independent innovations to develop the Kenwei-branded linear vibrator, ensuring superior material flow and stability.
Q5: Can 10-head scale hoppers be used with 14-head scales?
Answer: Yes, with limitations. 10-head scale hoppers can be used with 1.6L and 2.5L 14-head scales, thanks to our universal collecting hopper design. However, compatibility may vary by capacity and configuration.
Q6: What innovations have you implemented for material handling?
Answer:
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Customized vibration plates with adjustable rotation speeds to control material flow.
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Photoelectric detection systems for precise feeding.
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Anti-stick and anti-shatter hoppers to handle sticky or fragile materials.
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Targeted solutions for specific materials, such as:
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Multi-leg feeders with U-shaped vibrating plates for fine particles (e.g., rice, sugar) to prevent leakage.
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V-shaped vibrating plates for medium/large uniform particles to improve minimum weight control.
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Q7: How do you handle weighing and packaging for bulk materials like radix isatidis or oatmeal?
Answer: Large-package materials present unique challenges: poor flow, material overlap, and hopper size limitations. Our solutions include:
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High-sensitivity material detection with rotating main vibrator for even feeding.
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Sweeping bars on vibration plates to prevent accumulation and improve flow.
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Customized linear vibration systems for sticky or uneven materials.
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Larger 2.5L hoppers to avoid pinching and overflow.
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'Package counting' software design to ensure precise control for big-bag packaging.
Kenwei’s Commitment to Innovation
From smart modular design to material-specific solutions, Kenwei continues to lead the industry with advanced technology, user-friendly designs, and reliable after-sales support. Our goal is to help customers increase efficiency, reduce downtime, and achieve perfect food weighting and packaging every time.




About Product choice
What types of products does Kenwei offer?
Kenwei specializes in high-precision and high-speed automated machinery for weighing, packaging, and quality control. Our main products include: multihead weigher, linear weigher, checkweighers,food metal detector,vertical packing machine and packing machine accessories.
About Cooperation Process
What is the lead time for product delivery?
The lead time depends on the complexity of the order and the level of customization required. Typically, our products are shipped within 4-8 weeks after receiving the order confirmation. However, this can vary, and we will provide an estimated delivery date when you place your order.
About Solution suggestions
How do Kenwei’s machines improve my production efficiency?
Kenwei machines enhance efficiency by automating the weighing, packaging, and quality control processes. Our high-speed, high-precision machines ensure accurate measurements, reduce human error, and increase throughput, leading to faster production times and lower operational costs.
Can Kenwei provide a solution for mixed-product weighing?
Yes, Kenwei’s multi-head weighers are ideal for mixed-product weighing. They can handle a variety of products in different shapes and sizes, ensuring that the correct portions are weighed and packaged quickly.
About Logistics
How long does logistics delivery take?
Shipping times depend on your location and the shipping method you choose. Generally speaking, international shipping can take anywhere from a few weeks to a few months.

The standard no-spring combination scale features a patented spring-free hopper design, making it ideal for weighing a variety of products such as melon seeds, peanuts, nuts, almonds, grapes, candies, pistachios, potato chips, shrimp chips, and more. The double-support feeding tray is easily adjustable, while the feeding hopper is designed for easy disassembly, ensuring convenience and cleanliness. With a maximum weighing speed of up to 120 bags per minute, the 14-head standard no-spring combination scale is an economical, versatile, and cost-effective solution.

The Standard Multihead Weigher features a high-speed, spring-free hopper with a new aluminum shell design, ensuring stable and fast weighing performance. The integrative welding of the mouthpiece case and middle seat enhances the overall machine strength. Ideal for weighing granular products like melon seeds, peanuts, nuts, almonds, raisins, candies, and pistachios, this 14-head multihead weigher offers hopper options of 1.6L and 2L. With a maximum weighing speed of 120 packs per minute, it delivers rapid and accurate results for high-volume operations.

The Kenwei JW-B26 Single Multihead Weigher Mixing and Packaging System offers fully automated operation, completing feeding, weighing, filling, date printing, and product output with high accuracy and speed. Ideal for granules, slices, irregular shapes, and mixed products like candy, nuts, snacks, pet food, and even small hardware. Its versatility and precision make it a perfect solution for diverse packaging needs.

The JW-B4 Combined Multihead Weighing and Packaging Machine with Z Conveyor is a compact, fully automatic solution ideal for packing snacks, nuts, candies, pet food, frozen products, hardware, and more. It integrates feeding, weighing, filling, sealing, and labeling with high precision and speed. Suitable for a wide range of materials, it’s perfect for space-limited production lines.
Contact Kenwei
Our company is located in areas with convenient transportation and developed economy. Our products are supplied in a timely manner. In the course of business operation, we always focus on customers.Have any questions or concerns about our products? Please leave us a message here, and our team will get back to you promptly.
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