Common Kenwei Multihead Weigher Component Issues & Solution

Q1: The motherboard has many plug sockets. Will I make mistakes during installation?

Answer: No. Each socket and plug on our motherboard is coded for precise matching. Only the correct plug can fit into its corresponding socket, making incorrect installation nearly impossible. Additionally, every plug is clearly marked to help you install quickly and accurately.

Q2: Can A/D converter modules be interchanged?

Answer: Yes, but with caution. While the modules look similar, each has a unique identification number. When replacing a module, match the new module with the original number to avoid communication failures. For detailed guidance, refer to the Maintenance Manual.

Q3: Are the sensors universal across all models?

Answer: Sensors of the same specification are interchangeable. For example:

• 1.6L and 2.5L hoppers use 5Kg sensors

• 5L hoppers use 15Kg sensors

• Material detection systems use 40Kg sensors

Q4: Why is the vibration performance of your linear vibrator so efficient?

Answer: At Kenwei, we prioritize customer satisfaction and precision engineering. Our Vibration Principle Research Group studied top industry designs and combined them with independent innovations to develop the Kenwei-branded linear vibrator, ensuring superior material flow and stability.

Q5: Can 10-head scale hoppers be used with 14-head scales?

Answer: Yes, with limitations. 10-head scale hoppers can be used with 1.6L and 2.5L 14-head scales, thanks to our universal collecting hopper design. However, compatibility may vary by capacity and configuration.

Q6: What innovations have you implemented for material handling?

Answer:

• Customized vibration plates with adjustable rotation speeds to control material flow.

• Photoelectric detection systems for precise feeding.

• Anti-stick and anti-shatter hoppers to handle sticky or fragile materials.

• Targeted solutions for specific materials, such as:

  • Multi-leg feeders with U-shaped vibrating plates for fine particles (e.g., rice, sugar) to prevent leakage.

  • V-shaped vibrating plates for medium/large uniform particles to improve minimum weight control.

Q7: How do you handle weighing and packaging for bulk materials like radix isatidis or oatmeal?

Answer: Large-package materials present unique challenges: poor flow, material overlap, and hopper size limitations. Our solutions include:

• High-sensitivity material detection with rotating main vibrator for even feeding.

• Sweeping bars on vibration plates to prevent accumulation and improve flow.

• Customized linear vibration systems for sticky or uneven materials.

• Larger 2.5L hoppers to avoid pinching and overflow.

• 'Package counting' software design to ensure precise control for big-bag packaging.

Kenwei’s Commitment to Innovation

From smart modular design to material-specific solutions, Kenwei continues to lead the industry with advanced technology, user-friendly designs, and reliable after-sales support. Our goal is to help customers increase efficiency, reduce downtime, and achieve perfect food weighting and packaging every time.