Common Kenwei Multihead Weigher Component Issues & Solution
Discover Kenwei's solutions to multihead weigher component problems. Learn about common issues, expert troubleshooting tips, and how Kenwei ensures optimal performance for your multihead weigher systems. Boost reliability and efficiency with Kenwei’s expertise.
At Kenwei, we are committed to helping customers overcome technical challenges related to combination scale components. Below is a comprehensive Q&A guide addressing the most common component-related issues in multihead weighers, ensuring smooth installation, accurate performance, and long-term reliability.
Q1: The motherboard has many plug sockets. Will I make mistakes during installation?
Answer: No. Each socket and plug on our motherboard is coded for precise matching. Only the correct plug can fit into its corresponding socket, making incorrect installation nearly impossible. Additionally, every plug is clearly marked to help you install quickly and accurately.
Q2: Can A/D converter modules be interchanged?
Answer: Yes, but with caution. While the modules look similar, each has a unique identification number. When replacing a module, match the new module with the original number to avoid communication failures. For detailed guidance, refer to the Maintenance Manual.
Q3: Are the sensors universal across all models?
Answer: Sensors of the same specification are interchangeable. For example:
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1.6L and 2.5L hoppers use 5Kg sensors
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5L hoppers use 15Kg sensors
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Material detection systems use 40Kg sensors
Q4: Why is the vibration performance of your linear vibrator so efficient?
Answer: At Kenwei, we prioritize customer satisfaction and precision engineering. Our Vibration Principle Research Group studied top industry designs and combined them with independent innovations to develop the Kenwei-branded linear vibrator, ensuring superior material flow and stability.
Q5: Can 10-head scale hoppers be used with 14-head scales?
Answer: Yes, with limitations. 10-head scale hoppers can be used with 1.6L and 2.5L 14-head scales, thanks to our universal collecting hopper design. However, compatibility may vary by capacity and configuration.
Q6: What innovations have you implemented for material handling?
Answer:
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Customized vibration plates with adjustable rotation speeds to control material flow.
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Photoelectric detection systems for precise feeding.
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Anti-stick and anti-shatter hoppers to handle sticky or fragile materials.
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Targeted solutions for specific materials, such as:
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Multi-leg feeders with U-shaped vibrating plates for fine particles (e.g., rice, sugar) to prevent leakage.
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V-shaped vibrating plates for medium/large uniform particles to improve minimum weight control.
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Q7: How do you handle weighing and packaging for bulk materials like radix isatidis or oatmeal?
Answer: Large-package materials present unique challenges: poor flow, material overlap, and hopper size limitations. Our solutions include:
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High-sensitivity material detection with rotating main vibrator for even feeding.
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Sweeping bars on vibration plates to prevent accumulation and improve flow.
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Customized linear vibration systems for sticky or uneven materials.
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Larger 2.5L hoppers to avoid pinching and overflow.
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'Package counting' software design to ensure precise control for big-bag packaging.
Kenwei’s Commitment to Innovation
From smart modular design to material-specific solutions, Kenwei continues to lead the industry with advanced technology, user-friendly designs, and reliable after-sales support. Our goal is to help customers increase efficiency, reduce downtime, and achieve perfect food weighting and packaging every time.




About Logistics
Do I need to prepare my facility for the delivery of large machines?
Yes, large machines often require special preparations for delivery, including ensuring adequate space for unloading and installation.
How long does logistics delivery take?
Shipping times depend on your location and the shipping method you choose. Generally speaking, international shipping can take anywhere from a few weeks to a few months.
About Cooperation Process
What is the lead time for product delivery?
The lead time depends on the complexity of the order and the level of customization required. Typically, our products are shipped within 4-8 weeks after receiving the order confirmation. However, this can vary, and we will provide an estimated delivery date when you place your order.
About products customization
Can Kenwei machines support multiple languages?
Yes, we can customize the software interface to support multiple languages, making it easier for operators from different regions to use the machine.
About Product choice
What types of products does Kenwei offer?
Kenwei specializes in high-precision and high-speed automated machinery for weighing, packaging, and quality control. Our main products include: multihead weigher, linear weigher, checkweighers,food metal detector,vertical packing machine and packing machine accessories.

This type of weigher is designed to handle the unique characteristics of pickles, ensuring precise measurements for packaging and distribution. It uses a vertical single screw mechanism to feed the pickles into the weighing system, allowing for efficient and consistent weighing. This technology is particularly useful in food processing and packaging facilities where precise portioning is essential for quality control and customer satisfaction. This specialized equipment is perfect for accurately measuring and dispensing pickles in a production line or packaging facility. The vertical design allows for efficient and precise filling of containers, while the single screw feeding mechanism ensures consistent and reliable weighing.

The Kenwei JW-B22 Precision Food Packaging Machine with Single Head Bulk Linear Weigher is designed for heavy-duty weighing up to 50kg. It automates feeding, weighing, bag sewing, and output for maximum efficiency. Ideal for grains like corn, rice, soybeans, barley, and wheat, it ensures high accuracy and reliability for the food, chemical, and light industries, making it the top choice for bulk grain packaging.

The JW-B13 Standard Pre-Made Bag Packing Machine is an advanced weighing and packing system ideal for granules, slices, and irregular products like snacks, nuts, pet food, and hardware. This fully automated line includes a vibrator feeder, Z conveyor, working platform, multihead weigher, and horizontal packing machine. It ensures high weighing accuracy, fast packing speed, and premium bagging quality—perfect for efficient, stable, and precise packaging.

The Kenwei JW-B16 Two Outlet Semi-Auto Sugar Weighing and Packaging Machine delivers high-precision, automated weighing for granules, slices, and irregular products like candy, coffee beans, and pet food. With a compact, cost-effective design and excellent price-performance ratio, it supports unique bag types and boosts efficiency. Optional add-ons like check weighers, metal detectors, and conveyors ensure quality control and seamless integration. Ideal for food and hardware industries.
Contact Kenwei
Our company is located in areas with convenient transportation and developed economy. Our products are supplied in a timely manner. In the course of business operation, we always focus on customers.Have any questions or concerns about our products? Please leave us a message here, and our team will get back to you promptly.
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