Kenwei wishes you a happy Mid-Autumn Day!

The lead time depends on the complexity of the order and the level of customization required. Typically, our products are shipped within 4-8 weeks after receiving the order confirmation. However, this can vary, and we will provide an estimated delivery date when you place your order.

Multi-head Weigher: Ideal for high-speed and high-precision weighing of products with irregular shapes or varying sizes. It provides multiple weighings in parallel for faster processing.

Linear Weigher: It is suitable for powder and granule. It is typically slower than a multi-head weigher but is effective for certain types of applications that require more continuous flow or controlled weighing.

Yes, Kenwei solutions can handle a variety of packaging types, including bags, boxes, pouches, and bottles. We can customize machines to suit your packaging format, ensuring compatibility with your packaging equipment.

Yes, Kenwei machines can be used in both manual and automated packing lines. We can provide integrated systems that work alongside manual labor or fully automated systems depending on your production requirements.

To claim warranty service, please contact our customer support team with your machine’s product code and a description of the issue. If applicable, we may request photos or videos of the issue to facilitate troubleshooting.