Kenwei National Day Holiday Notice
Monday, 09/30/2019
Kenwei announces its National Day Holiday notice. Please be informed of our schedule changes during the National Day Holiday. Stay updated with Kenwei for any adjustments and plan your collaborations accordingly. Thank you for your understanding.
Dear Valued Customers,
Warm greetings from Guangdong Kenwei Intellectualized Machinery Co., Ltd.
In celebration of the 70th National Day of China, our office will be closed from October 1st to October 5th for a five-day holiday. We will resume normal operations on October 6th.
If you have any inquiries during this period, please feel free to contact us via email at kenwei@multiweigh.com.cn. We will respond as soon as we return.
For any urgent matters, please contact our regional manager:
Mr. Mao
📞 Tel/WhatsApp: +86-18948898553
📧 Email: kenwei@multiweigh.com.cn
We sincerely apologize for any inconvenience this may cause and thank you for your kind understanding.
On behalf of the entire Kenwei team, we wish you and your family a joyful and peaceful holiday!
Best regards,
Kenwei Marketing Department
[Guangdong Kenwei Intellectualized Machinery Co., Ltd.]
🌐 www.kenweigh.com.cn
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FAQ
About After Sales Support
How do I claim warranty service?
To claim warranty service, please contact our customer support team with your machine’s product code and a description of the issue. If applicable, we may request photos or videos of the issue to facilitate troubleshooting.
How can I get technical support for my Kenwei machine?
You can contact Kenwei's technical support team via email, phone, or through our website.
What do I do if I encounter a malfunction in the machine?
If you encounter a malfunction, first check the user manual and troubleshooting guide for common issues. If the problem persists, contact our technical support team for further assistance.
About Solution suggestions
Can Kenwei solutions be adapted for different product packaging types?
Yes, Kenwei solutions can handle a variety of packaging types, including bags, boxes, pouches, and bottles. We can customize machines to suit your packaging format, ensuring compatibility with your packaging equipment.
What industries benefit the most from Kenwei solutions?
Kenwei solutions are ideal for a wide range of industries, including:
1）Food Packaging snacks, grains, and powdered beverages.
2）Pharmaceuticals: Precise weighing of tablets, and capsules.
3）Chemicals: Weighing and packaging granular and powdered chemicals.
4）Agriculture: Packaging seeds, grains, and fertilizers.
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Contact Kenwei
Our company is located in areas with convenient transportation and developed economy. Our products are supplied in a timely manner. In the course of business operation, we always focus on customers.Have any questions or concerns about our products? Please leave us a message here, and our team will get back to you promptly.
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