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Kenwei Holiday Notice: International Labor Day Break (May 1st - May 3rd, 2020)

Thursday, 04/30/2020
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Kenway will be on vacation from May 1 to May 3, 2020. In case of emergency, please call +8618933374210.

Holiday Notice: Kenwei Closed for International Labor Day

Dear partners:

Please be informed that our office will be closed for the International Worker’s Day Holiday from May 1st to May 3rd, 2020. Normal business operations will resume on May 4th, 2020.

We apologize for any inconvenience this may cause and appreciate your understanding. Our team will strive to respond to email inquiries as promptly as possible upon our return. For urgent matters during the holiday period, please reach us at +8618933374210 or email us at kenwei@multiweigh.com.cn.

We wish you a happy and prosperous holiday!

Kenwei Holiday Notice

 

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FAQ
About Product choice
What is the average lifespan of Kenwei products?

Kenwei machines are built for durability and longevity. With proper maintenance, our products are designed to last for many years, even under heavy usage. We offer maintenance services and support to help extend the lifespan of your machines.

Are there any additional features available for Kenwei machines?

Yes, we offer a variety of optional features for customization, such as: advanced touchscreen interfaces, multiple language support and so on.

About After Sales Support
What do I do if I encounter a malfunction in the machine?

If you encounter a malfunction, first check the user manual and troubleshooting guide for common issues. If the problem persists, contact our technical support team for further assistance.

About products customization
How do I request a custom-built Kenwei machine?

To request a customized machine, simply contact our sales or engineering team.

About Solution suggestions
Can Kenwei machines handle products with irregular shapes or sizes?

Yes, multi-head weighers are particularly effective for handling products with irregular shapes and sizes.

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Our company is located in areas with convenient transportation and developed economy. Our products are supplied in a timely manner. In the course of business operation, we always focus on customers.Have any questions or concerns about our products? Please leave us a message here, and our team will get back to you promptly.

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