2025 Dragon Boat Festival Holiday Notice
Friday, 05/30/2025
Guangdong Kenwei will observe the Dragon Boat Festival holiday from May 31 to June 1, 2025. We specialize in multihead weighers and packaging machines. Contact us via WhatsApp during the break.
The Dragon Boat Festival, a cherished traditional Chinese holiday celebrated on the 5th day of the 5th lunar month, is known for its rich cultural heritage, including dragon boat races, eating zongzi (sticky rice dumplings), and hanging mugwort for protection and blessings. In celebration of this special occasion, Guangdong Kenwei Intellectualized Mchinery Co., Ltd. will observe a short holiday break.
Holiday Schedule:
Our office will be closed from May 31 to June 1, 2025, and we will resume normal business operations on Monday, June 2, 2025.
For urgent matters during the holiday, please contact us via WhatsApp at +8618933374210. We apologize for any inconvenience and appreciate your understanding.
About Guangdong Kenwei:
Guangdong Kenwei is a professional manufacturer of multihead weighers, linear weighers, checkweighers, food packaging machines, and other automated weighing and packaging equipment. We are committed to the core values of “quality first and customer satisfaction,” striving to deliver high-performance products and reliable service. We aim to establish long-term, win-win cooperation with clients worldwide.
We wish all our customers, partners, and friends a joyful and healthy Dragon Boat Festival 2025!
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FAQ
About Product choice
What is the difference between a multi-head weigher and a linear weigher?
Multi-head Weigher: Ideal for high-speed and high-precision weighing of products with irregular shapes or varying sizes. It provides multiple weighings in parallel for faster processing.
Linear Weigher: It is suitable for powder and granule. It is typically slower than a multi-head weigher but is effective for certain types of applications that require more continuous flow or controlled weighing.
Are there any additional features available for Kenwei machines?
Yes, we offer a variety of optional features for customization, such as: advanced touchscreen interfaces, multiple language support and so on.
About Cooperation Process
What is the lead time for product delivery?
The lead time depends on the complexity of the order and the level of customization required. Typically, our products are shipped within 4-8 weeks after receiving the order confirmation. However, this can vary, and we will provide an estimated delivery date when you place your order.
About After Sales Support
How do I claim warranty service?
To claim warranty service, please contact our customer support team with your machine’s product code and a description of the issue. If applicable, we may request photos or videos of the issue to facilitate troubleshooting.
Can I get remote troubleshooting assistance?
Yes, Kenwei offers remote troubleshooting for certain issues. Our technical team can guide you through diagnostics and help resolve issues via phone, video call, or online messaging.
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Contact Kenwei
Our company is located in areas with convenient transportation and developed economy. Our products are supplied in a timely manner. In the course of business operation, we always focus on customers.Have any questions or concerns about our products? Please leave us a message here, and our team will get back to you promptly.
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