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Renaming Announcement

Saturday, 10/27/2018
Kenwei issues a Renaming Announcement to inform our valued clients and partners of an official brand name update. Stay informed about all latest developments and changes at Kenwei by reading our Renaming Announcement today.


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Dear customers and partners,


Due to business development,since September 17, 2018 .Zhongshan Multiweigh Packaging Machinery Co.,Ltd.

has been renamed to Guangdong Kenwei Intellectualized Machinery Co.,Ltd.

We sincerely apologize for any inconvenience caused to you.


The updated company information is listed:

Company name : Guangdong Kenwei Intellectualized Machinery Co.,Ltd.

Office address: No.34 Zhenlian Road, Fusha Town Zhongshan City ,Guangdong, China

Phone: 22629231(231) /+86 18924502310


Please keep the above information and kindly revise relevant contracts,bills and forms accordingly.we thank you

for you long-time cooperation and support!


Best wishes,

Guangdong Kenwei Intellectualized Machinery Co.,Ltd.

(Formerly Zhongshan Multiweigh Packaging Machinery Co.,Ltd.)

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FAQ
About After Sales Support
What do I do if I encounter a malfunction in the machine?

If you encounter a malfunction, first check the user manual and troubleshooting guide for common issues. If the problem persists, contact our technical support team for further assistance.

Can I get remote troubleshooting assistance?

Yes, Kenwei offers remote troubleshooting for certain issues. Our technical team can guide you through diagnostics and help resolve issues via phone, video call, or online messaging.

About Solution suggestions
Can Kenwei machines handle products with irregular shapes or sizes?

Yes, multi-head weighers are particularly effective for handling products with irregular shapes and sizes.

Can Kenwei solutions be used for both manual and automated packing lines?

Yes, Kenwei machines can be used in both manual and automated packing lines. We can provide integrated systems that work alongside manual labor or fully automated systems depending on your production requirements.

About products customization
Can I customize the size of Kenwei machines?

Yes, we can tailor the dimensions of our machines to fit your available space and production layout. Whether you need compact machines or larger equipment, we can accommodate your size requirements.

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Our company is located in areas with convenient transportation and developed economy. Our products are supplied in a timely manner. In the course of business operation, we always focus on customers.Have any questions or concerns about our products? Please leave us a message here, and our team will get back to you promptly.

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