Featured combination weigher and after-sale technical answers Part 2
The customer reflected that the vibration plate of the combination weigher was leaking, which caused a large amount of material to accumulate under the vibration plate?
The main reason may be that the process design of the line vibration plate is not suitable for the material. The vibration plate can be changed to a concave type to enhance the anti-leakage effect. Remove the main vibration plate, it is recommended that the customer use a clean and hygienic plastic cover to put on the end of the online vibration plate, and then install the main vibration plate to prevent material from gathering at the end of the online vibration plate and causing material leakage.
Do customers reflect that sometimes the motor does not reset?
There may be several reasons:
1.It may be that the photoelectric detection fails;
2.It may be that the photoelectric detection disk is broken;
3.It may be that the photoelectric detection disk is relatively misaligned with the motor bearing;
4.It may be the failure of the mainboard.
The corresponding detection methods are
1.The photoelectric detection failure hopper door will open the door three times in succession, and the action is obvious;
2.The aluminum box can be removed for observation, and the photoelectric detection disk can be broken.
3.The photoelectric detection disk and the motor bearing position coordination requirements, The rubber particles are directly below the motor bearing. At this time, the notch of the photoelectric detection plate must be aligned with the position of the notch of the photoelectric detection board. It is not difficult to determine;
4.Unplug the photoelectric detection bus plug from the mainboard and find the gear pin of the abnormal motor. Connect it to the ground and operate the motor in a manual test. If the motor can stop, the mainboard is good.
Do customers reflect that when the weighing speed of the combination weigher is 40 packs/min, the accuracy is very different?
Through communication, it is known that the accuracy is good when the running speed is low, indicating that the combination weigher is not too problematic; the running speed of 40 bags/min is not good, and the parameters should be set unreasonably. It is recommended to set the sampling stabilization time to 80 and the filter coefficient to 6.
Do customers reflect that all the weighing buckets of the combination weigher are weak and accompanied by noise?
There may be several reasons:
1. Two drive boards that control the weighing hopper are faulty;
2. The mainboard controls the circuit of the weighing hopper motor;
3. The working voltage of the drive board of the control weighing hopper motor is unstable.
The corresponding detection method is
1.Unplug the storage hopper motor control cable plug (P12, P14) on the mainboard, insert it into the weighing hopper control socket (P11, P13), and then move all the weighing hoppers in the manual test, So as to determine whether there is a problem with the mainboard;
2.Exchange the 26P control cable of the weighing hopper and the storage hopper, and re-test the storage hopper manually to eliminate the problem of the cable;
3.Measure the voltage between D011 and D012 (normal AC24V).
The customer reported that the 10 head multihead weigher has a collecting hopper and the packaging machine adopts the ready signal of the combination weigher. When the combination weigher has no combination signal (pause for one package), the packaging machine will act when the material has not yet arrived at the packaging machine when the combination weigher has no combination signal. , Resulting in an empty package?
The ready signal of the combination weigher is basically output when the weighing hopper is opened. When the combination weigher is not combined, the spare material of the collecting hopper is directly used, and there will be a time gap of the material in the next discharge. So it will cause an empty package. Just adjust the signal to solve the problem.
Dare to be the first, two-year warranty
Guangdong Kenwei Intellectualized Machinery Co., Ltd. has built a professional technical team over more than ten years and has more than 30% of the industry’s technical personnel with rich product demand experience. It has a complete set of fully automatic quantitative weighing and packaging system s from design, development, manufacturing, and market sales. , Installation and commissioning, technical training to after-sales service, and other comprehensive capabilities. It can accurately target the actual situation of the company, investigate the characteristics of the company's production situation, comprehensively specify and customize suitable plans for customers, and provide high-quality after-sales service with a two-year warranty so that customers have no worries.




About products customization
Can Kenwei machines support multiple languages?
Yes, we can customize the software interface to support multiple languages, making it easier for operators from different regions to use the machine.
About After Sales Support
What do I do if I encounter a malfunction in the machine?
If you encounter a malfunction, first check the user manual and troubleshooting guide for common issues. If the problem persists, contact our technical support team for further assistance.
About Product choice
How do I choose the right product for my business?
Choosing the right machine depends on several factors:
Product Type: Different machines are suited for different products (e.g., powder, granules, etc.).
Production Capacity: Consider the volume of products you need to process and the speed requirements.
Customization: If you have specific needs, such as the need for unique features or sizes, we offer customization options.
About Price and payment
How do I make a payment for Kenwei machines?
We accept several payment methods: T/T, Letter of Credit (L/C)
About Cooperation Process
What information is needed to get a quote from Kenwei?
For us to provide an accurate quote, please provide the following details:
Type of machinery you are interested in (e.g., multi-head weighers, metal detectors, etc.)
Specifications and customization requirements (e.g., capacity, speed, size, etc.)
Your intended application and industry
Quantity of machines required
Delivery location

This type of weigher is designed to handle the unique characteristics of pickles, ensuring precise measurements for packaging and distribution. It uses a vertical single screw mechanism to feed the pickles into the weighing system, allowing for efficient and consistent weighing. This technology is particularly useful in food processing and packaging facilities where precise portioning is essential for quality control and customer satisfaction. This specialized equipment is perfect for accurately measuring and dispensing pickles in a production line or packaging facility. The vertical design allows for efficient and precise filling of containers, while the single screw feeding mechanism ensures consistent and reliable weighing.

Kenwei's JW-B2 Fully Automatic Twin Packaging Machine boasts 14-head multihead weighing for precise granule and snack food packaging. This high-speed automatic packaging machine offers efficient twin-packaging, maximizing your production output. Ideal for food manufacturers seeking enhanced speed and accuracy.

The Kenwei JW-B22 Precision Food Packaging Machine with Single Head Bulk Linear Weigher is designed for heavy-duty weighing up to 50kg. It automates feeding, weighing, bag sewing, and output for maximum efficiency. Ideal for grains like corn, rice, soybeans, barley, and wheat, it ensures high accuracy and reliability for the food, chemical, and light industries, making it the top choice for bulk grain packaging.

The JW-B4 Combined Multihead Weighing and Packaging Machine with Z Conveyor is a compact, fully automatic solution ideal for packing snacks, nuts, candies, pet food, frozen products, hardware, and more. It integrates feeding, weighing, filling, sealing, and labeling with high precision and speed. Suitable for a wide range of materials, it’s perfect for space-limited production lines.
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