Chinese New Year Holiday Notice2
Monday, 01/24/2022
Kenwei’s Chinese New Year Holiday Notice: Discover our updated schedule for the upcoming Chinese New Year. Stay informed about our operational hours and plan your orders accordingly. Wishing you a prosperous Chinese New Year from Kenwei!
Kenwei Spring Festival Holiday Notice 2022 – Dear customers, the Chinese Spring Festival is approaching. Guangdong Kenwei Intellectualized Machinery Co., Ltd. will be closed from January 27th to February 7th, 2022, and will resume normal business on February 8th, 2022. During this period, we appreciate your understanding and will reply to all inquiries promptly after returning. For urgent matters, please email kenwei@multiweigh.com.cn or call +86 18933374210. Kenwei wishes you a happy and prosperous New Year!
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FAQ
About Cooperation Process
What is the lead time for product delivery?
The lead time depends on the complexity of the order and the level of customization required. Typically, our products are shipped within 4-8 weeks after receiving the order confirmation. However, this can vary, and we will provide an estimated delivery date when you place your order.
About products customization
Can Kenwei machines support multiple languages?
Yes, we can customize the software interface to support multiple languages, making it easier for operators from different regions to use the machine.
About Product choice
Can Kenwei's machines be used in my industry?
Kenwei’s equipment is highly versatile and can be used across a wide range of industries, including:Food,Pharmaceuticals,Chemicals,Plastics and Agriculture.
Plastics If you're unsure whether our products are suitable for your industry, please contact us, and we can provide you with specific solutions tailored to your needs.
About After Sales Support
What after-sales support does Kenwei offer?
Kenwei provides comprehensive after-sales support, including product installation, training, maintenance, troubleshooting, and technical assistance. Our team is dedicated to ensuring your machines operate at their best throughout their lifecycle.
About Solution suggestions
Can Kenwei provide a solution for mixed-product weighing?
Yes, Kenwei’s multi-head weighers are ideal for mixed-product weighing. They can handle a variety of products in different shapes and sizes, ensuring that the correct portions are weighed and packaged quickly.
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High-Precision Weighing & Packaging for Granular Products
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Contact Kenwei
Our company is located in areas with convenient transportation and developed economy. Our products are supplied in a timely manner. In the course of business operation, we always focus on customers.Have any questions or concerns about our products? Please leave us a message here, and our team will get back to you promptly.
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