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Chinese New Year Holiday Notice1

Thursday, 02/4/2021

Kenwei's official Chinese New Year Holiday Notice: Stay updated on our schedule and services during the Chinese New Year festivities. We wish our clients and partners a prosperous Chinese New Year. Please check for important holiday details.

Dear customers,
As the Chinese Spring Festival approaches, please be informed that Kenwei will be closed from February 6th to February 18th, 2021 for the holiday. We will resume normal operations on February 19th, 2021.

We sincerely apologize for any inconvenience and appreciate your understanding. During the holiday, you may still reach us via email at kenwei@multiweigh.com.cn. For urgent matters, please contact us at +86 18933374210.

Kenwei wishes you happiness, health, and prosperity in the new year!

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FAQ
About Product choice
How do I choose the right product for my business?

Choosing the right machine depends on several factors:

Product Type: Different machines are suited for different products (e.g., powder, granules, etc.).

Production Capacity: Consider the volume of products you need to process and the speed requirements.

Customization: If you have specific needs, such as the need for unique features or sizes, we offer customization options.

Are Kenwei’s products suitable for small-scale or large-scale operations?

Yes! We offer machines that are scalable to meet the needs of both small and large-scale operations.

What types of products does Kenwei offer?

Kenwei specializes in high-precision and high-speed automated machinery for weighing, packaging, and quality control. Our main products include: multihead weigher, linear weigher, checkweighers,food metal detector,vertical packing machine and packing machine accessories.

About products customization
Can I customize Kenwei machines to suit my specific needs?

Yes, Kenwei offers a wide range of customization options to ensure that our machines meet your production requirements.

About After Sales Support
What do I do if I encounter a malfunction in the machine?

If you encounter a malfunction, first check the user manual and troubleshooting guide for common issues. If the problem persists, contact our technical support team for further assistance.

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Contact Kenwei

Our company is located in areas with convenient transportation and developed economy. Our products are supplied in a timely manner. In the course of business operation, we always focus on customers.Have any questions or concerns about our products? Please leave us a message here, and our team will get back to you promptly.

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