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Chinese New Year Holiday Notice1

Thursday, 02/4/2021

Kenwei's official Chinese New Year Holiday Notice: Stay updated on our schedule and services during the Chinese New Year festivities. We wish our clients and partners a prosperous Chinese New Year. Please check for important holiday details.

Dear customers,
As the Chinese Spring Festival approaches, please be informed that Kenwei will be closed from February 6th to February 18th, 2021 for the holiday. We will resume normal operations on February 19th, 2021.

We sincerely apologize for any inconvenience and appreciate your understanding. During the holiday, you may still reach us via email at kenwei@multiweigh.com.cn. For urgent matters, please contact us at +86 18933374210.

Kenwei wishes you happiness, health, and prosperity in the new year!

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FAQ
About products customization
How long does it take to deliver a customized Kenwei machine?

The lead time for customized machines can vary based on the complexity of the customization, as well as production schedules. Generally, it takes 4-6 weeks to deliver a fully customized machine after design approval.

Can Kenwei machines support multiple languages?

Yes, we can customize the software interface to support multiple languages, making it easier for operators from different regions to use the machine.

About Solution suggestions
Can Kenwei solutions be adapted for different product packaging types?

Yes, Kenwei solutions can handle a variety of packaging types, including bags, boxes, pouches, and bottles. We can customize machines to suit your packaging format, ensuring compatibility with your packaging equipment.

About Price and payment
How do I make a payment for Kenwei machines?

We accept several payment methods: T/T, Letter of Credit (L/C)

About After Sales Support
How can I get technical support for my Kenwei machine?

You can contact Kenwei's technical support team via email, phone, or through our website. 

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303 Dual-Channel Vision-Based Counting Machine
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Dropped Metal Detector for Powder Granules For Food Industry

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Contact Kenwei

Our company is located in areas with convenient transportation and developed economy. Our products are supplied in a timely manner. In the course of business operation, we always focus on customers.Have any questions or concerns about our products? Please leave us a message here, and our team will get back to you promptly.

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