Chinese New Year Holiday Notice1
Thursday, 02/4/2021
Kenwei's official Chinese New Year Holiday Notice: Stay updated on our schedule and services during the Chinese New Year festivities. We wish our clients and partners a prosperous Chinese New Year. Please check for important holiday details.
Dear customers,
As the Chinese Spring Festival approaches, please be informed that Kenwei will be closed from February 6th to February 18th, 2021 for the holiday. We will resume normal operations on February 19th, 2021.
We sincerely apologize for any inconvenience and appreciate your understanding. During the holiday, you may still reach us via email at kenwei@multiweigh.com.cn. For urgent matters, please contact us at +86 18933374210.
Kenwei wishes you happiness, health, and prosperity in the new year!
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FAQ
About Price and payment
How is the price of Kenwei machines determined?
The price of Kenwei machines depends on several factors, including the type of machine, customization requirements, production volume, and any additional features or integrations. We provide tailored quotes based on your specific needs and requirements.
Can I get a detailed quote before making a purchase?
Absolutely! We provide detailed quotes that break down the costs for the machines, customization, shipping, and any additional services. Please contact our sales team with your requirements to receive a customized quote.
About After Sales Support
How do I claim warranty service?
To claim warranty service, please contact our customer support team with your machine’s product code and a description of the issue. If applicable, we may request photos or videos of the issue to facilitate troubleshooting.
About Solution suggestions
Can Kenwei provide solutions for high-volume production?
Yes, Kenwei specializes in high-speed, high-throughput machines designed for large-scale operations. Our multi-head weighers, packing machines, and check weighers.
About Cooperation Process
How does Kenwei ensure the quality of its machines?
Kenwei has a stringent quality control system in place. Each machine is rigorously tested for precision, speed, and reliability before it is shipped.
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Contact Kenwei
Our company is located in areas with convenient transportation and developed economy. Our products are supplied in a timely manner. In the course of business operation, we always focus on customers.Have any questions or concerns about our products? Please leave us a message here, and our team will get back to you promptly.
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