Chinese National Day & Mid-Autumn Festival Holiday Notice
Tuesday, 09/29/2020
Kenwei wishes you a joyful Mid-Autumn Festival and Chinese National Day! Please note our holiday schedule for the upcoming Mid-Autumn Festival and National Day celebrations. We appreciate your support and wish you a pleasant holiday season.
Dear Valued Customers,
As the Chinese National Day and Mid-Autumn Festival approaches, we would like to inform you that our office will be closed from October 1st to October 6th, 2020. Normal business operations will resume on October 7th, 2020.
We apologize for any inconvenience this may cause and appreciate your understanding. We will address all email inquiries as soon as possible after the holiday. For any urgent matters during this period, please contact us at +8613427048483 (WeChat).
We wish you a joyous and prosperous holiday! Thank you for your continued support.
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FAQ
About products customization
Can Kenwei machines support multiple languages?
Yes, we can customize the software interface to support multiple languages, making it easier for operators from different regions to use the machine.
Can I customize the size of Kenwei machines?
Yes, we can tailor the dimensions of our machines to fit your available space and production layout. Whether you need compact machines or larger equipment, we can accommodate your size requirements.
About After Sales Support
How can I get technical support for my Kenwei machine?
You can contact Kenwei's technical support team via email, phone, or through our website.
What after-sales support does Kenwei offer?
Kenwei provides comprehensive after-sales support, including product installation, training, maintenance, troubleshooting, and technical assistance. Our team is dedicated to ensuring your machines operate at their best throughout their lifecycle.
About Cooperation Process
How can I start a cooperation with Kenwei?
To begin a cooperation, simply contact our sales or customer service team via email or phone. You can also fill out the inquiry form on our website. Once we receive your request, a representative will get in touch with you to discuss your specific needs and provide you with a tailored solution.
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Contact Kenwei
Our company is located in areas with convenient transportation and developed economy. Our products are supplied in a timely manner. In the course of business operation, we always focus on customers.Have any questions or concerns about our products? Please leave us a message here, and our team will get back to you promptly.
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