Chinese New Year Holiday Notice
Saturday, 01/18/2020
Kenwei wishes you a prosperous Chinese New Year! Please note our Chinese New Year Holiday notice for upcoming schedule changes. Stay updated on Kenwei’s operations during the Chinese New Year Holiday period.
Dear Valued Customers,
Please be informed that our company will be closed for the Chinese New Year holiday from January 19th to February 1st, 2020. Normal business operations will resume on February 2nd, 2020.
We apologize for any inconvenience this may cause and appreciate your understanding. We will do our best to respond to all email inquiries promptly once we return. Should you have any urgent matters during the holiday period, please feel free to contact us at +8613427048483.
Wishing you a joyful and prosperous Chinese New Year!
Best regards,
[Guangdong Kenwei Intellectualized Machinery Co., Ltd]
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FAQ
About Product choice
What is the difference between a multi-head weigher and a linear weigher?
Multi-head Weigher: Ideal for high-speed and high-precision weighing of products with irregular shapes or varying sizes. It provides multiple weighings in parallel for faster processing.
Linear Weigher: It is suitable for powder and granule. It is typically slower than a multi-head weigher but is effective for certain types of applications that require more continuous flow or controlled weighing.
What is the average lifespan of Kenwei products?
Kenwei machines are built for durability and longevity. With proper maintenance, our products are designed to last for many years, even under heavy usage. We offer maintenance services and support to help extend the lifespan of your machines.
About Cooperation Process
How to operate it?
Many languages are available for global markets. There are not only detailed instructions, but also machine video for reference learning.
How can I start a cooperation with Kenwei?
To begin a cooperation, simply contact our sales or customer service team via email or phone. You can also fill out the inquiry form on our website. Once we receive your request, a representative will get in touch with you to discuss your specific needs and provide you with a tailored solution.
About After Sales Support
What do I do if I encounter a malfunction in the machine?
If you encounter a malfunction, first check the user manual and troubleshooting guide for common issues. If the problem persists, contact our technical support team for further assistance.
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Vertical Frozen Food Packaging Machine for IQF & Frozen Products JW-B1
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Contact Kenwei
Our company is located in areas with convenient transportation and developed economy. Our products are supplied in a timely manner. In the course of business operation, we always focus on customers.Have any questions or concerns about our products? Please leave us a message here, and our team will get back to you promptly.
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